Terms of service
TL;DR
1. Scope & acceptance
These terms govern your use of Vulmont. By creating an account, posting an RFQ, submitting a bid, or otherwise interacting with the platform, you accept these terms. If you're using Vulmont on behalf of a company, you represent that you have authority to bind the company.
2. Your account
You're responsible for keeping your credentials secure and for all activity under your account. You may not share login credentials. Org owners may invite, remove, or change roles for members of their org. We may suspend or terminate accounts for material breach (see §6 and §10).
3. Sealed bidding mechanics
This is the section that matters. By posting an RFQ or submitting a bid you accept:
- Sealed values are binding within the bid window. Once submitted, a bid cannot be retracted before the close time except via the explicit Withdraw flow, which is logged and visible to the buyer.
- Edits are allowed only within the posted edit window (set by the buyer; default 50% of the bid window). After that, your bid is locked.
- Awards are final on confirmation. When a buyer awards, both parties enter a binding agreement to transact at the awarded terms — subject to the supplier's standard contracting documents (PO, certs, etc.). Withdrawing after award is a material breach (see §6).
- You will not coordinate, signal, or share bid information with peers with the intent to influence pricing. Doing so violates §6 and may be unlawful.
- You will not attempt to circumvent the firewall — including by inferring sealed values, scraping, or pressuring counterparties to reveal information.
4. Fees & subscriptions
Suppliers pay subscription fees per the plan selected. Fees are billed monthly or annually in advance and are non-refundable except as required by law. We may change pricing on 60 days' notice. Buyers do not currently pay platform fees; this may change with 60 days' notice. Failed payments may result in suspension after a 14-day cure period.
5. Your content
You retain ownership of everything you upload (specs, documents, messages, certifications, images). You grant us a limited license to host, display, and transmit your content as needed to operate the platform. We may use de-identified, aggregated data to publish market statistics. We do not claim ownership of your bids, RFQs, or business data.
6. Prohibited conduct
You may not:
- Submit fraudulent bids (bids you cannot or will not honor)
- Coordinate bids with peers, share sealed-bid information, or otherwise undermine the firewall
- Impersonate another entity or misrepresent your certifications, capacity, or insurance
- Post RFQs you have no intent to award, including to harvest competitive intelligence
- Scrape, reverse-engineer, or programmatically extract data outside the published API
- Upload malware, attempt unauthorized access, or disrupt the service
- Use Vulmont for transactions prohibited under applicable law (sanctions, money laundering, etc.)
7. Service availability
We work to keep the production app continuously available, but we do not currently offer a contractual uptime guarantee. Planned maintenance is announced in advance.
8. Warranties & disclaimers
9. Liability
10. Termination
You may close your account at any time via Account → Delete. We may suspend or terminate accounts that materially breach these terms, with notice and a cure period where reasonable. Open RFQs and bids at termination are wound down per posted process.
11. Disputes & arbitration
Disputes between you and Vulmont are resolved through binding arbitration in New York, NY under AAA Commercial Rules, governed by New York law. Disputes between buyers and suppliers about awarded transactions are not handled by us; we provide the audit trail and dispute filing UI but the underlying contract is between you. Class actions are waived to the extent permitted by law.
12. Miscellaneous
Severability, no waiver, no assignment without consent, entire agreement, force majeure, headings for convenience only. The standard close-of-doc plumbing.